Hotel Information

Hotels will endeavour to ensure rooms are ready for their standard check-in time, but this is not always possible. Should your room(s) not be ready, or you arrive earlier than the standard check-in time, a luggage storage facility will be available, the use of which is subject to availability (luggage is left at your own risk). Should you wish to guarantee an early check-in or late check-out, charges will apply and you will be required to book additional nights to secure this, subject to availability, please contact us for more information.

At check-in you may be required to pre-register a credit card for any room incidentals.  Pre-authorisation is a common process where a pre-authorisation request is made by the hotel’s card terminal to the card holders’ bank, your bank/credit card company authorises the funds and sends an authorisation code to the hotel. This confirms the availability of the requested funds in the card holder’s account to cover charges in the hotel (if any).    

This authorisation code is expected to be used when the transaction is about to complete (that is on check-out). If the authorisation code given by your bank/credit card company is not used by the hotel, this means that your account had no incidental charges during the stay OR the hotel has secured funds through other means (cash or another card) and has had no need to use those blocked funds OR does not wish to proceed with the transaction due to other reasons.    

If on check out, you decide to pay using cash or with an alternative credit/debit card (different to the one provided on arrival); the amount taken from the first credit/debit card normally takes 5-7 working days to be released back to your card by your own issuing bank or credit card company. Some issuing banks and building societies may take longer specially for cards issued outside of the United Kingdom.    

You are recommended to use room safes when provided and ensure you always check this prior to departure to ensure you leave nothing behind.    

Please scroll down below to find further information on your hotel.

Hotel Map

Please click on your hotel on the left hand side then the directions icon in the pop up which will take you to google maps where you will find directions from your current location to your hotel