Privacy Policy

This document forms part of the England Rugby Travel Terms and Conditions of Use for the www.englandrugbytravel.com website (the "Site") and should be read in conjunction with it. Terms and expressions used in this document but not otherwise defined shall have the same meanings as set out in the England Rugby Travel Terms and Conditions of Use.

Introduction

We want you to know that we respect the privacy of every individual who visits the Site and every individual who contacts us. We set out below what information we learn about you when you visit the Site, what we do with that information, and how you can change the information we have.

What information do we collect and how do we use it?

When you visit the Site, we recognise only your domain name and not your e-mail address. We will see your e-mail address only if you fill out the Online Contact Form, send us an e-mail message or send us your email address.

If you provide personally identifiable information about yourself such as your name, address, telephone number ("Personal Information") by completing a Online Contact Form, by emailing us or otherwise by voluntarily telling us about yourself or your activities, we will collect and retain that Personal Information.

If you complete the Online Contact Form or send us an email we will use the Personal Information to provide the information you have requested or other information that we believe will be of interest to you. If you have asked us to contact you with advice or information, we will use your Personal Information to contact you in the manner (if any) specified on the Online Contact Form or communication from you.

Occasionally we may use your Personal Information to notify you about important changes to the Site, new services we will be providing, events or articles or other information we think will be of interest to you. We may also use the Personal Information for marketing purposes and market research. This will help us improve our services and the content of the Site.

If you do not want to receive information from us as described above or wish us to delete or amend Personal Information you have submitted through the Site please send an e-mail to us at customerservices@englandrugbytravel.com or contact us at:

England Rugby Travel
Carter Court
8 Davy Way
Quedgeley
Gloucester
GL2 2DE

Non-Personally-Identifiable Information collected automatically

We may collect information about you that is not personally identifiable, such as the type of internet browser and operating system you use, or the domain name of the web-site or the advertisement from which you linked to the Site.

When you visit our site, we automatically log your IP address. This is the unique address that identifies your computer on the internet and which is automatically recognised by our web server. We use IP addresses to help us administer the Site and to collect data for broad research use. Where possible we link IP addresses to personally identifiable information that helps us evaluate how we might be able to improve our service.

When you view the Site we may store some information on your computer. This information will be in the form of a "Cookie". "Cookies" are small pieces of information that are stored on your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to tailor the Site or advertisement to reflect your interests and preferences. Most web browsers automatically accept cookies, but you can usually change your browser to prevent all Cookies or receive a warning before a Cookie is stored.

Protection of Personal Information

As required by the UK Data Protection Legislation, we follow strict security measures in the storage and disclosure of Personal Information to prevent unauthorised access.

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us, you may do so at any time by contacting us at customerservices@englandrugbytravel.com or at the address referred to above.

Disclosure

We may disclose your Personal Information to any of our subsidiary or affiliated companies, to our agents or representatives or to other users of the Site for the purposes set out above. This may mean that your Personal Information is transferred to countries outside the European Economic Area ("EEA"). These countries may not have similar data protection laws to the EEA. By submitting your Personal Information to us you consent to such transfer even if such transfer is out of the EEA. Please let us know at the address above if you do not consent to the transfer of your Personal Information in this manner.

We may also disclose your Personal Information to third parties where you request certain services or information through the Site. If those services are provided by a third party that third party may need to have your Personal Information in order to fulfil your request and you consent to the transfer or your Personal Information for the purposes of fulfilling your request, even if that third party is not within the EEA.

We do not currently sell, trade or rent Personal Information to third parties. However we may choose to do so in the future but only with trustworthy third parties. Should you not wish us to use your Personal Information for this purpose, please e-mail or write to us at the contact address listed above.

We cannot be responsible for the privacy policies and practices of other web sites even if you access them using links from our Site. Therefore we recommend you check the policy of each site you visit.

Consent

By using the Site you consent to our collection and use of your Personal Information as stated above. If we decide to change our Privacy Policy, we will post a notice to that effect on the Site and such change will be effective from the date on which that notice is posted.

Our Site may contain chat rooms, forums, message boards, and/or news groups for to our users or Members only. Any information that is disclosed in these areas becomes public information and you should always be careful when deciding to disclose your personal information.

Effect

In the event of any inconsistency between the terms of this document and the England Rugby Travel Terms and Conditions of Use shall prevail.

Use Of Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website, provide you with a personalised, tailored experience and also allows us to improve our customer journey.

By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. This can be for the duration of your visit (a ‘session cookie’) or for repeat visits (a ‘persistent cookie’). We use ‘essential cookies’ that must be set (for example so you can use the shopping basket or complete a purchase) and ‘analytical cookies’ to help track and improve the performance of the website.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name Purpose More information

ASP.Net_SessionId

ERT

ASPSESSIONIDQQDSSCTC
Session Cookies Helps the website maintain session information and allow users to be recognized within a website so any page changes or item or data selection is remembered from page to page  N/A

_utma

_utmb

_utmc

_utmz

_ga
Google Analytics These cookies are used to collect information about how visitors use the website. The information is used to compile reports and to help improve the websites. These cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited. Here

_atuvc          Loc

Bt                 Uid

Bt2               Uit

Di2               Um

Dt

 Addthis AddThis cookies allow users to share content via Social Networking websites and email. Third party services may place a cookie on the device to make their service easier to use Here
Ck

Oo

Pt
 Go.affec.tv Affectv provides technology services to clients that enable them to collect and use online interaction data to improve the relevance of advertising which appears on web pages to deliver more relevant advertising. Here

Sess

Uuid2

 Adnxs.com These cookies contain randomly-generated values that enable the Adnxs platform to distinguish browsers and devices. It is matched against information – such as advertising interest segments and histories of ads shown in the browser or device – provided by clients or other third parties and stored on the Platform. Here

Please note that third parties (including, for example, Facebook, Twitter, YouTube, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control, for example when you use one of the social website share buttons, a cookie may be set by the service you have chosen to share content through, and so you need to visit the relevant third party website for more information.

You can block cookies by activating the setting on your device browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.